New release – Sydney, Australia, 2 December 2022 – KINSHIP digital, a specialised government organisation focused on empowering departments to harness the opportunities digital presents, has further embedded its services into the Government by partnering with The City of Sydney.

The firm will be leveraging their vast experience in Australian and New Zealand government to deliver effective outcomes for Transport for NSW. This will support the department in improving their social listening, customer care, crisis management and content management processes. KINSHIP digital will also support Transport for NSW in deploying Sprinklr alongside the department’s existing technology infrastructure such as Salesforce Service Cloud.

New release – Melbourne, Australia, 8 April 2022 – Australian digital agency KINSHIP digital has partnered with the Victorian Department of Jobs, Precincts and Regions to deliver the rollout and support the adoption of Sprinklr, the Unified-CXM platform for unified customer experience management (Unified-CXM). The firm will be supporting the department to improve their content publishing, reporting, social listening, and community management processes.