Sprinklr is a unified customer experience management platform for enterprises. It was founded in 2009. Originally self-funded by CEO and founder Ragy Thomas, the company has raised more than $239 million in financing from Battery Ventures, Intel Capital, and Iconiq Capital and is valued at over $1.8 billion.
Sprinklr is the first unified customer experience management platform for the enterprise. It helps the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel — at scale.
Headquartered in New York City with 1,500 employees in 20 offices, Sprinklr works with 1,200+ global companies including Nike, McDonald’s, Microsoft, P&G, Samsung, more than 50% of the Fortune 50, and nine out of ten of the world’s most valuable brands. Its partners include SAP, IBM, Microsoft, and many others across the CXM ecosystem.