New release – Sydney, Australia, 2 December 2022 – KINSHIP digital, a specialised government organisation focused on empowering departments to harness the opportunities digital presents, has further embedded its services into the Government by partnering with The City of Sydney. 

The City has a Digital Strategy that sets out their vision for a smart digital future. It provides a roadmap for how they can continue to transform their organisation and participate in the digital transformation of the city, create opportunities for their residents, visitors and business and address the challenges of the digital age.

KINSHIP will be supporting The City's Digital Strategy with the following objectives: 

· Improve Community Engagement Capabilities 

· Improve Customer Service Capabilities 

· Improve Correspondence Capabilities 

· Deliver Enhanced Reporting 

"We are so thrilled to have been appointed as The City of Sydney's supplier to drive digital transformation and aid the department in their social strategy over the next three years", Caitlin Green, CEO of KINSHIP digital. As part of the project, KINSHIP is contracted to deploy Sprinklr - a citizen experience management platform spanning customer care, advertising, open source intelligence and marketing functions. 

About KINSHIP digital

KINSHIP is an approved Australian supplier on the NSW procure IT framework. KINSHIP digital specialises in understanding, developing and protecting their clients’ reputation, brands, businesses and people on modern digital channels. KINSHIP digital’s mission is to empower organisations on the journey towards digital maturity, enabling them to realise the business benefits associated with a social and collaborative entity.

To speak to the KINSHIP team and understand more about our work in government, contact us here.