Using The Drill Down Feature

KINSHIP digital are proud partners with Sprinklr which offer a unified Social Experience platform. We are showcasing different areas of the platform for both current users and those researching tools to further your Social Media strategy.

This video demonstrates Sprinklr’s widget ‘Drill Down Feature’, allowing users to further identify the source of their data points. One of the most commonly used ‘Drill Down’ selections is the conversation stream, as it shows you the source of your mentions and its copy. This allows you to easily identify the content / avenues that are most likely to influence topic conversations. If these conversations are of interest on an ongoing basis, Sprinklr allows you to display these in the relevant monitoring dashboard for an improved UX. The video below demonstrates this process.


If you would like to know more about the benefits of Sprinklr or have any questions on Sprinklr Listening please Contact Us on 1300 546 744.