Founded in 2004, Telligent is a leader in community software for enterprise digital marketing and support communities. Telligent’s solutions include both external customer and internal employee communities. Telligent is part of Verint® – a global leader in Actionable Intelligence®.
Companies use Telligent Community to improve their online customer service, engage customers and prospective buyers in more meaningful ways, and learn how consumers, partners and businesses use their products and services. This is the paradigm of social customer service and digital marketing.
Customers using Telligent for Customer Service include Rackspace, Dell, Sophos, Sitecore, and Microsoft.
Telligent Community is also used for employee engagement so companies communicate more effectively with their employees, connect with them more freely, and increase productivity.