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Creating a Sprinklr Topic Template

KINSHIP digital are proud partners with Sprinklr which offer a unified Social Experience platform. We are showcasing different areas of the platform for both current users and those researching tools to further your Social Media strategy.

This video demonstrates “Sprinklr Listening – Topic Templates” which allow Sprinklr users to use repeatable templates for Social and Digital Listening through keyword search queries. Social Listening is available for most public domains and common use cases we have found for our clients include brand monitoring, competitor share of voice, crisis monitoring, lead generation and industry research.

For those that have used Social Listening tools, know that managing queries across multiple topics can be a challenging and repetitive. Sprinklr has addressed this by introducing Topic Templates. Topic Templates can be used to pre-configure your listening parameters, streamlining the process and maintaining consistency across your environment.

If you would like to know more about the benefits of Sprinklr or have any questions on Sprinklr Listening please Contact Us on 1300 KINSHIP.